FAQ

Frequently Asked Questions from our customers

If you can’t find the answer to your question here, email us at hello@berrichi.ee

The cream refills are compatible only with 30 ml cream bottles that have a refillable inner container. The older bottles use a completely different system, and their contents cannot be replaced or the pump transferred between bottles.

Yes, you can return empty packages to us or to stores. Berrichi recycled bottles are accepted in I.L.U Kaubamaja (Tallinn and Tartu), Sinu Looduskosmeetika pood and LEVI Design.

Read more about returns fromHERE.

Our facial cleansing foam and other cleansing products are also suitable for teenagers with problematic skin. The products contain effective natural ingredients that help fight various skin problems.

Our creams contain active ingredients that are not suitable for young skin. Face creams for young people should be free from active ingredients — choose a simple moisturizing base cream that suits your skin. For more serious skin concerns, we recommend consulting a beautician or a dermatologist.

Yes, you can. However, you’ll need to remember which cream you’ve placed inside, as the refill container itself doesn’t have any visible label apart from the paper packaging.

Yes, of course! Our products contain astaxanthin, furcellaran, and the night cream also includes retinol, along with other ingredients beneficial for aging skin.

Read more about the anti-aging ingredients in our creams and how they work HERE

Yes, Berrichi was created specifically to care for problematic skin. After all, the whole idea began with Berit’s own long-term skin problems.

Berrichi products help soothe the skin, reduce irritation and inflammation, even out skin tone and texture, and keep your complexion youthful and radiant for longer.

First, check your Customer Account to see if you have already accumulated bonus points. If you have at least 100 bonus points, you can use them at checkout in your shopping cart.
You earn 100 bonus points for every €200 spent in the Berrichi online store. This equals a €5 discount in the online store. Bonus points cannot be collected from discounted products.

Check out Berrichi Loyalty Program HERE

We aim to dispatch your order as soon as possible, but please allow 2–4 business days for delivery.

Although the active ingredients in natural cosmetics provide some sun protection, they are not a substitute for sunscreen. Cosmetologists and dermatologists recommend using creams with SPF all year round to protect the skin from the harmful effects of UV radiation.

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