FAQ

Frequently Asked Questions from our customers

If you can't find the answer to your question here, write to hello@berrichi.ee

Refills are suitable for use only with 30 ml cream bottles. Our previous bottles have a completely different system and you cannot change their contents or transfer the pump from one bottle to another.

Old bottles disappear from sale as soon as they are out of stock. From now on, our bottles will have 30 ml and replaceable contents.

Yes, you can return empty packages to us or to stores. Berrichi recycled bottles are accepted in I.L.U Kaubamaja (Tallinn and Tartu), Sinu Looduskosmeetika pood and LEVI Design.

Read more about returns fromHERE.

Our facial cleansing foam and other face cleansing products are also suitable for use by teenagers with problem skin. The products contain effective natural substances that help fight various skin problems.

Our creams contain active ingredients that are unsuitable for young skin. Face creams for young people could be free of active substances, so find a suitable base cream to moisturize your skin with. In case of major skin problems, we recommend consulting a beautician or dermatologist.

Yes, you can, but you have to remember what cream is inside, because the refill bottle itself has no other noticeable markings apart from the paper packaging.

Yes, of course! Our products contain astaxanthin, furcellaran, Night Cream also contains retonol and other useful helpers for aging skin.

Read more about the anti-aging ingredients in our creams and their effects HERE.

Yes, Berrichi is designed to care for problem skin. The whole idea started with Berit’s own long-term skin problems.

BerrichI products help soothe the skin, reduce skin irritations and inflammations, even out skin tone and texture, and keep you looking youthfully radiant for a long time.

First, check your Customer Account to see if you have already accumulated bonus points. If you have a total of at least 100 bonus points, you can use them when paying in the shopping cart.
You earn 100 bonus points if you have made purchases in the Berrich e-store for €100. This is equivalent to a €5 discount in the e-shop. Bonus points cannot be earned on discounted products.

Check out Berrichi Loyalty Program HERE

We will try to ship your order as soon as possible, but you still have to take 2-4 working days into account.

Although the active ingredients in natural cosmetics provide some sun protection, they are not a substitute for sunscreen. Beauticians and dermatologists recommend using creams with a sun factor all year round to avoid the negative effects of UV radiation.

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